Work for New Horizons
Digital Care Coordinator
This is an innovative and exciting role in Primary Care, which is new to NHS organisations, and involves using
available data sources to understand
the health and well-being profiles of our residents.
About you:
You will be enthusiastic, meticulous and proactive. Keen to work as part of a team, you will be self-motivated with well-developed communication skills. You will have excellent IT literacy but might not yet have experience of working in health or care settings. Nonetheless, you will be open to learning new skills and ideas, and to developing the care coordination role to its maximum potential. In time you will become an expert resource to the Primary Care Network (PCN), influencing our digital and data analysis agendas, and making a positive impact on our development.
About us:
Totton PCN is made up of two General Practices which provide the healthcare needs of over 37,000 patients in an increasingly collaborative partnership with other organisations such as local authorities, community service providers, voluntary and community groups.
Totton PCN has a vision to improve the health and wellbeing of their patients and to realise this vision we will work to develop workstreams which include Population Health and Community Engagement.
Job Description:
The duties and responsibilities to be undertaken by the Digital Care Coordinator may include any or all of the items below. Duties may be varied from time to time under the direction of the PCN management team, dependant on current and evolving PCN workstreams and priorities.
• Identify patients who currently do not use digital channels for healthcare access
• Work with patients to improve digital inclusion
• Work with partner organisations to promote digital inclusion
• Identify and support patients and groups of patients who are digitally excluded
• Maintaining and monitoring the data coding on the clinical system
• Manage social media for the PCN including website, twitter etc and social media health campaigns
• Liaising with PCN practices to ensure coding is compliant and consistent
• Implementing data quality assurance on all practice activity data
• Monitoring and reporting on activity data for the PCN Roles
• Identifying patient cohorts requiring additional medical/social support
• Providing data administration support to the PCN management team as required
• Any reasonable requests from the PCN management team
GENERIC INFORMATION:
The post holder will maintain the security of sensitive personal and other confidential information and will apply all relevant Information Governance policies reliably to working practice. Additionally, they will be expected to follow secure operating procedures for handling information in all formats, including verbal, written and that held electronically.
The post holder is responsible and accountable for their own practice in line with Infection Prevention & Control that reflect evidence, best practice & legislative requirements.
The post holder will have the appropriate level of child protection & adult safeguarding knowledge, skills and practice required for the post and be aware of and comply with child protection & adult safeguarding policies and procedures.
In addition to observing the Practice’s rules & procedures, which all staff are required to observe and follow, the post holder is also required to follow general policies and procedures that apply to the employment relationship. It is the duty of the post holder to accept personal responsibility for the practical application of these policies, procedures and standards.
Closing date for applications: Sunday 10 July 2022 (11:59pm)
For further details and to apply online Click Here
IMPORTANT NOTE: As an NHS employer, all mandatory regulations on COVID vaccinations will apply.
Primary Care Network Manager - Totton Primary Care Network (Testvale Surgery & New Horizons Medical Partnership)
The Totton Primary Care Network (PCN) are looking for an experienced Business Manager to support delivery of high quality services and further develop our PCN.
Our PCN aim is to maximise all business opportunities available, not only via the Network Contract DES and changes to the GP Contract but, taking a strategic view of the local health economy, work with local trusts and other businesses, to offer services more locally through the PCN.
The successful candidate will report to the PCN Clinical Director and be expected to liaise with all PCN member sites to develop a workforce plan, taking into account the population of Totton and its needs, the requirements of all sites and the ARRS budget through 2023/2024.
Main duties of the job
The role requires a range of skills covering Finance, both Company and General Administration, Company Secretarial and HR and Recruitment.
The PCN Manager will also need to demonstrate:
- A sound business background, preferably with previous experience of successfully incorporating a Company or PCN, including the required liaison with all necessary external bodies to achieve Limited company status
- Excellent communication and organisational skills
- Strong leadership skills
- Ability to work both autonomously and as part of a team
- Working well under pressure and to targets
- Experience of successful project delivery
- Knowledge of current employment legislation, HR policies and procedures
- Budgeting and general book keeping
About us
We are a Primary Care Network covering a registered population of circa 38,000 patients, made up of two member GP Practices: Testvale Surgery and New Horizons Medical Partnership.
The successful candidate will work across all Totton PCN Practices, with Testvale Surgery as the Lead employer.
Job Description
Job responsibilities
REPORTING TO:
PCN Clinical Director
WORKING HOURS:
24 hours per week over 3 or 4 days (must include Wednesday and Thursday)
SALARY:
Dependent on experience
ROLE OVERVIEW:
The Totton Primary Care Network (PCN) are looking for an experienced Business Manager to support delivery of high quality services and further develop our PCN.
Our PCN aim is to maximise all business opportunities available, not only via the Network Contract DES and changes to the GP Contract but, taking a strategic view of the local health economy, work with local trusts and other businesses, to offer services more locally through the PCN.
The successful candidate will be expected to work autonomously under the direction of the PCN Clinical Director whilst liaising with all member sites and the PCN Management Board to develop a workforce plan, taking into account the population of Totton and its needs, the requirements of all sites and the ARRS budget through 2023/2024.
ABOUT TOTTON PCN
We are a Primary Care Network covering a registered population of circa 38,000 patients, made up of two member GP Practices: Testvale Surgery and New Horizons Medical Partnership (two surgery sites).
The successful candidate will liaise with teams across all PCN sites. Testvale Surgery is the Lead Employer.
SCOPE AND PURPOSE OF THE ROLE
The role requires a range of skills covering Finance, Company Administration (including Company Secretarial), HR, recruitment and general business administration.
The PCN Manager will need to demonstrate:
- A sound business background, preferably with previous experience of successfully incorporating a Company or PCN including the required liaison with all necessary external bodies to achieve Limited company status
- Excellent communication and organisational skills
- Strong leadership skills
- Ability to work both autonomously and as part of a team
- Working well under pressure and to targets
- Experience of successful project delivery
- Knowledge of current employment legislation, HR policies and procedures
- Budgeting and general bookkeeping
MAIN DUTIES
1. Operational Management
- Overseeing the operations of the PCN, reporting to the PCN board and being the first point of contact for the PCN by outside organisations.
2. Workforce & Recruitment
- Oversee the recruitment and retention of all PCN employed staff by working with the Lead Practice to ensure all posts follow due process and employment checks are carried out.
- Manage and monitor any sub-contracting workforce arrangements by working closely with the Lead Practice and lead Staff (clinical/non clinical) in member practices, to ensure appropriate staff induction, training, and appraisals/reviews are in place to support staff to undertake their
3. Service Delivery
- Lead and co-ordinate the PCN implementation and delivery of all elements of the Network Contract DES to ensure compliance with local and national service
- Lead and co-ordinate the scoping, business case and implementation of projects across the PCN as part of the organisational development
- Work with member GP practices to monitor progress and delivery against the Impact and Investment Fund (IIF)
- Where required, work closely with member GP Practices, community and secondary care providers, CCG, local community services, care homes, and PPGs to deliver the Network Contract DES service specifications and
4. Finance
- Hold responsibility for monitoring and staying informed of PCN funding updates/changes.
- Ensure all PCN funding entitlements are claimed/received on a regular basis.
- Ensure payments are issued to the member GP Practices as agreed in respect of any services provided on behalf of the
- Provide the PCN Board with regular management accounts.
5. Administrative Support
- Organise, attend and minute PCN board
- Represent the PCN at other meetings as required, providing feedback to the PCN Management Board.
- Hold responsibility for submitting returns and reporting in a timely
- Support the Clinical Director and member GP Practices as
Person Specification
Qualifications
Essential
- Degree level education, management qualification, or equivalent management
Experience
Essential
- Experience of project
- Knowledge of working in an administrative/business environment to include Finance and
Desirable
- Previous NHS experience to include Primary
- Previous experience of incorporating a Company or PCN with the associated liaison with all external
Skills
Essential
- Excellent interpersonal and communication skills
- Ability to analyse, interpret and collate data
- Ability to use own initiative to work independently
- IT literate and proficient in the use of MS Office and Outlook
- Effectively able to manage time and workload, prioritising accordingly
- Ability to work as a team member and autonomously
- Ability to work under pressure/in stressful situations
- Problem solving and analytical skills
Employer details
Lead Employer:
Testvale Surgery, 12 Salisbury Road, Southampton, Hampshire SO40 3PY
Closing Date:
Sunday 19 June 2022 (11:59pm). Interviews: Thursday 30 June 2022
For further details and to apply online Click Here
IMPORTANT NOTE:
As an NHS employer, all mandatory regulations on COVID vaccinations will apply.
Experienced Practice Nurse
HOURS: 16 - 24 hours/week (0830/0900 – 1800); Over 2/3 days (negotiable)
RATE OF PAY: Dependent on experience and qualifications
Job Summary:
The purpose of the role is to:
- Deliver practice nursing services and care to the practice population
- Support patients to live healthily, monitoring of chronic conditions, health promotion and screening activities
- Work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as required
- Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team
- Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
In addition, the post holder will be encouraged and supported to undertake any training required to ensure appropriate role development.
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the nursing team are varied and will differ from time to time under the direction of the Nurse Practitioner / Partners / Practice Manager, dependent on current and evolving Practice workload and staffing levels:
- Implement, evaluate and manage individual treatment plans for patients at risk of developing a chronic condition
- Assess and care for patients with complex, post-operative wounds
- Advise, support and where appropriate, administer vaccinations for patients travelling abroad
- Administer vaccinations for baby immunisations and assist with baby clinics
- Participate with cervical cytology and contraceptive management
- Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations
- Computer data entry/data allocation and collation; scanning, processing and recording information in accordance with Practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers where appropriate
- Assist with management of nursing supplies and stock maintenance
- Support and advise patients requesting information relating to family planning needs
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise people’s needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Closing date for applications: Sunday 26th June 2022 (11:59pm)
For further details and to apply online Click Here