We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please click here to fill in our complaints form, we will then investigate your concerns by speaking to relevant staff members or listening to any related calls (as all incoming and outgoing calls are recorded.) We will then deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.